Rhondda AM Urges Action to Improve Mobile Phone Signal

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Rhondda AM Leanne Wood has called upon people to take part in a project to improve mobile phone coverage in the area.

Ofcom have launched an app which will crowd source research from Android smartphone users to get better data on mobile coverage, reliability of voice calls, mobile broadband performance and users' experiences and habits.

The information will be fed into various Ofcom research projects, including a new study comparing telecoms operators' quality of service in spring 2017.

The Penygraig-based Ms Wood said the app was an opportunity to improve mobile phone signals throughout the Rhondda.

“Many people in the Rhondda are disadvantaged by the mobile phone reception being poor in their area,” said Ms Wood. “This can be frustrating, especially for those who rely on their mobiles phones for work purposes.

“If enough people in the Rhondda download this app and feed into this crowd-sourcing project, I am hopeful that mobile phone operators will be forced to take much-needed action.

“In places like Cwmparc, where local Plaid Cymru councillors have already carried out a survey highlighting local dissatisfaction with their mobile signal, there is a dire need to improve the signal.

“The same is true for many other areas of the Rhondda. In Porth for example, where my constituency office is, there are problems with mobile phone reception.

“The current situation is not good for Rhondda people and it is not for local business either. It needs to improve and this project is one way we can highlight the poor service we receive in the Rhondda.”

The app, called Ofcom Mobile Research, can be downloaded from the Google app store by clicking on this link: https://play.google.com/store/apps/details?id=com.p3group.insight.ofcomresearch 

 

 


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